The EU Consumer Agenda works to enhance consumer protection, improve safety and transparency, and empower citizens to participate confidently in both the digital and green transitions. It builds on a comprehensive framework, including the Digital Services Act (DSA), General Product Safety Regulation (GPSR), Product Liability Directive, Ecodesign for Sustainable Products Regulation (ESPR), and other recent legislative milestones.
CME welcomes the EU’s commitment to reinforcing consumer rights and empowering citizens across the Single Market. At the same time, we stress the importance of ensuring that the Agenda fully accounts for the specific operational realities of online second-hand marketplaces, which play a key role in facilitating affordable, sustainable, and local consumption.
For this to be achieved, CME believes that there are a few key steps the Commission can take when shaping and implementing the EU Consumer Agenda 2025–2030, including:
- Prioritise effective and harmonised implementation of the recently adopted legislative framework;
- Invest in consumer awareness and education to cultivate foster informed and sustainable purchasing habits;
- Promote sustainable consumption and reuse, including via incentives and VAT considerations;
- Ensure proportional and risk-based regulation that accounts for the diversity of digital intermediaries;
- Strengthen coordinated enforcement, both within the EU and with regard to third-country operators.
